Contact us

Talk To MesejiMasta Support.

Get help with onboarding, subscription activation, WhatsApp readiness, merchant setup, payment confirmation, or a product demo.

WhatsApp support

Fastest path for setup questions, package selection, demo requests, and onboarding follow-up. The first message opens the MesejiMasta sales/support flow.

For privacy, the phone number is not displayed on this page. Use the button to start the conversation.

Email support

Best for invoices, account details, payment confirmation, official requests, and longer technical setup information.

Support email

support@mesejimasta.com

Manual option

Copy this email address and send from your preferred email app:support@mesejimasta.com

“Use mail app” depends on the customer device having a default email app configured. “Open Gmail” is the recommended browser-based option.

Sales & packages

Choose the right package, understand setup fees, and start merchant onboarding.

Billing activation

Send payment confirmation details so admin can verify and activate your subscription.

WhatsApp readiness

Get help connecting Meta, WABA ID, Phone Number ID, access token, and real-send readiness.

FAQ

Quick answers before contacting us.

Can I provide my own Meta details?

Yes. If you already have Meta Business, WABA ID, Phone Number ID, and access token details, you can use the self-managed setup path. Setup may be free if your details are ready and valid.

Can I start without connecting Meta immediately?

Yes. MesejiMasta starts safely in dry-run mode. Real WhatsApp sending is enabled only after readiness checks pass.

Is setup fee separate from monthly subscription?

Yes. Monthly subscription covers platform usage. One-time setup covers WhatsApp Cloud API / Meta onboarding and verification work.

What should I include in my email?

Include business name, WhatsApp number, selected package, payment reference if available, and what support you need.